Pure Paw Terms of Service

Last Updated: May 2026

Welcome to Pure Paw. These Terms of Service (“Terms”) govern your use of the Pure Paw website and the purchase of products from our store, including the FurLift Pro product line. By accessing or using our website, you agree to these Terms.

1. General Information

Pure Paw is an online store focused on pet home care products designed to help customers maintain cleaner homes and living spaces.

Throughout the site, the terms “we,” “us,” and “our” refer to Pure Paw.

2. Eligibility

By using this website, you confirm that:

·       You are at least 18 years old or using the website with parental supervision.

·       You will use this website only for lawful purposes.

·       All information you provide is accurate and current.

3. Products And Availability

We strive to display products, descriptions, pricing, and images as accurately as possible. However:

·       Colors and appearance may vary depending on device screens.

·       Product availability may change without notice.

·       We reserve the right to discontinue products at any time.

Pure Paw products are intended for general household fabric cleanup and pet hair removal. Results may vary depending on fabric type, material condition, and usage.

4. Pricing And Payments

All prices listed on our website are displayed in U.S. Dollars unless otherwise stated.

We reserve the right to:

·       Change prices at any time.

·       Correct pricing errors.

·       Cancel orders affected by incorrect pricing.

Payments are securely processed through third-party payment providers.

5. Shipping And Delivery

We aim to process and ship orders as quickly as possible.

Estimated shipping times are provided for convenience only and are not guaranteed. Delivery delays may occur due to:

·       Carrier issues

·       Weather conditions

·       Customs processing

·       High order volume

Pure Paw is not responsible for delays caused by shipping carriers after packages leave our facility.

6. Returns And Refunds

We want customers to feel confident shopping with Pure Paw.

If you are unsatisfied with your purchase, you may request a return or refund in accordance with our Return Policy.

To qualify for returns:

·       Items must be returned unused or in acceptable condition.

·       Return requests must be submitted within the stated return period.

·       Proof of purchase may be required.

Refund processing times may vary depending on the payment provider.

7. Proper Product Use

Customers are responsible for using products safely and according to provided instructions.

FurLift Pro and other electronic products sold by Pure Paw should be kept away from water, excessive moisture, extreme heat, and other hazardous conditions unless specifically stated otherwise in the product instructions.

Pure Paw is not responsible for damage caused by:

·       Improper product use

·       Water exposure or liquid damage

·       Misuse of charging components or batteries

·       Use on unsuitable materials

·       Accidental drops or physical damage

·       Unauthorized repairs or modifications

·       Failure to follow provided safety or charging instructions

Customers should test products on a small area before full use on delicate fabrics.

Customers should discontinue use immediately if a product becomes excessively hot, damaged, exposed to liquid, or functions abnormally.

8. Intellectual Property

All content on the Pure Paw website, including:

·       Logos

·       Branding

·       Product images

·       Graphics

·       Website design

·       Text and descriptions

is the property of Pure Paw and may not be copied, reproduced, or distributed without written permission.

9. Limitation Of Liability

To the maximum extent permitted by law, Pure Paw shall not be liable for:

·       Indirect damages

·       Incidental damages

·       Consequential damages

·       Loss of profits

·       Loss of data

·       Product misuse

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Third-Party Services

Our website may contain links or integrations with third-party services, including:

·       Payment processors

·       Shipping carriers

·       Analytics tools

·       Advertising platforms

We are not responsible for the practices or content of third-party services.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes To These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms, please contact:

Pure Paw Email: pawpurehelp@gmail.com